Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers
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Abstract

Although individuals and organizations forget, the ideal organizational memory is not forgetful.. This paper explores the role of organizational and individual forgetting. I posit that forgetting allows coping in an information-rich world and may be the most important process to design into OMSs to provide adequate support to managers and the organization.

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