| Abstract |
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The authors explore the relevance of an information-processing
perspective to collaboration. Based on the
information management cycle and inspired by the
mechanics of collaboration, their model suggests that
collaboration implies two types of informational
activities: taskwork-related and teamwork-related. They
present competitive intelligence as an example of
collaborative projects, and CI taskwork informational
mechanics, translated into criteria, to evaluate CI
software. These criteria reveal the value-added
processes that must be incorporated in a tool to
transform information into intelligence. To assess the
collaborative utility of CI tools, the paper suggests a
number of teamwork informational mechanics that could
be used to define another level of evaluation criteria.
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 Additional Information
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Citation:
France Bouthillier, Kathleen Shearer,
"Assessing Collaborative Tools from an Information-Processing Perspective: Identification of Value-Added Processes,"
wetice,
p. 142,
Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises,
2003
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