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Published Articles >> Table of Contents >> Abstract
28th Hawaii International Conference on System Sciences
p. 222
Group strategic decision making: asynchronous GSS using structured conflict and consensus approaches
J. Fjermestad, Sch. of Ind. Manage., New Jersey Inst. of Technol., Newark, NJ, USA
R.M. Czech, Sch. of Ind. Manage., New Jersey Inst. of Technol., Newark, NJ, USA
S.R. Hiltz, Sch. of Ind. Manage., New Jersey Inst. of Technol., Newark, NJ, USA
M. Turoff, Sch. of Ind. Manage., New Jersey Inst. of Technol., Newark, NJ, USA
C. Ford, Sch. of Ind. Manage., New Jersey Inst. of Technol., Newark, NJ, USA
R. Ocker, Sch. of Ind. Manage., New Jersey Inst. of Technol., Newark, NJ, USA
F. Ferront, Sch. of Ind. Manage., New Jersey Inst. of Technol., Newark, NJ, USA
M. Worrell, Sch. of Ind. Manage., New Jersey Inst. of Technol., Newark, NJ, USA
K. Johnson, Sch. of Ind. Manage., New Jersey Inst. of Technol., Newark, NJ, USA
Full Article Text:
 
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/HICSS.1995.375727
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| Abstract |
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This longitudinal experiment investigated the efficiency, effectiveness and group member perceptions of dialectical inquiry (DI) and constructive consensus (CC) approaches to strategic decision making in an asynchronous (distributed) computer-mediated-communications (CMC) environment. There were no differences between DI and CC groups in terms of decision effectiveness. DI groups required significantly more asynchronous meeting time to complete their recommendations and had higher perceived depth of evaluation than CC groups. CC groups reported greater decision acceptance and willingness to work together again than DI groups. Relatively few experiential effects were observed. The results are discussed in terms of their implications for group support systems research and design.
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 Additional Information
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Index Terms- group decision support systems; strategic planning; social aspects of automation; human factors; office automation; group strategic decision making; asynchronous group support system; structured conflict approach; consensus approach; longitudinal experiment; group member perceptions; dialectical inquiry; constructive consensus; strategic decision making; computer-mediated-communications; decision effectiveness; decision acceptance; group support systems design
Citation:
J. Fjermestad, R.M. Czech, S.R. Hiltz, M. Turoff, C. Ford, R. Ocker, F. Ferront, M. Worrell, K. Johnson,
"Group strategic decision making: asynchronous GSS using structured conflict and consensus approaches,"
hicss,
p. 222,
28th Hawaii International Conference on System Sciences,
1995
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