|
Published Articles >> Table of Contents >> Abstract
28th Hawaii International Conference on System Sciences
p. 200
Improving continuous improvement with CATeam: lessons from a longitudinal case study
V. Barent, Lehrstuhl fur Wirtschaftsinformatik, Univ. Hohenheim, Stuttgart, Germany
H. Krcmar, Lehrstuhl fur Wirtschaftsinformatik, Univ. Hohenheim, Stuttgart, Germany
H. Lewe, Lehrstuhl fur Wirtschaftsinformatik, Univ. Hohenheim, Stuttgart, Germany
G. Schwabe, Lehrstuhl fur Wirtschaftsinformatik, Univ. Hohenheim, Stuttgart, Germany
Full Article Text:
 
DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/HICSS.1995.375729
Send link to a friend
| Abstract |
|
Continuous improvement is a well known method for improving an organization step by step. This paper shows that with computer support even an improvement process can be improved. It presents a long-term study of GSS use in the Hohenheim Computer Aided Team (CATeam) room. Over two years the authors observed a natural group performing a continuous improvement process to improve their own work. The paper discusses four improvement meetings by combining case descriptions with analysis of the observed meetings. Chapters of this paper deal with anonymity, voting, managerial issues, organizational change and effects of the overall process on the group itself. Finally the authors conclude with some lessons on how to perform improvement meetings with computer support and give some basic success factors.
|
 Additional Information
|
Index Terms- teleconferencing; groupware; office automation; business data processing; continuous improvement; CATeam; longitudinal case study; organization; Hohenheim Computer Aided Team; continuous improvement process; case descriptions; anonymity; voting; managerial issues; organizational change
Citation:
V. Barent, H. Krcmar, H. Lewe, G. Schwabe,
"Improving continuous improvement with CATeam: lessons from a longitudinal case study,"
hicss,
p. 200,
28th Hawaii International Conference on System Sciences,
1995
|
|
