| Abstract |
|
Several interviews we conducted highlight that many
of the ease-of-use (usability) problems of CASE tools are
instances of "conceptual gaps." A conceptual gap arises
because of some difference between the developer’s
mental model of the integrated software development
environment (IDE) and the way it can be used. Filling
these gaps is the first step towards human-centric IDE. In
this article, we begin by motivating our investigations
with a survey highlighting common usability problems in
the most popular Java IDEs. We then discuss how the
developer’s experiences with the complicity of cognitive
studies can minimize these conceptual gaps while making
the IDE more human-centered. We close our discussion
with recommendations for establishing a rigorous
scientific investigation for filling these conceptual gaps,
as well as for developing and evaluating the ease-of-use
of IDEs.
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 Additional Information
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Citation:
A. Seffah, J. Rilling,
"Investigating the Relationship between Usability and Conceptual Gaps for Human-Centric CASE Tools,"
hcc,
p. 226,
IEEE 2001 Symposium on Human Centric Computing Languages and Environments (HCC'01),
2001
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