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Published Articles >> Table of Contents >> Abstract
2004 IEEE International Conference on E-Commerce Technology (CEC'04)
pp. 181-186
A Service Management Framework for Service-Oriented Enterprises
Ying Huang, IBM T.J. Watson Research Center
Santhosh Kumaran, IBM T.J. Watson Research Center
Jen-Yao Chung, IBM T.J. Watson Research Center
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DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/ICECT.2004.1319732
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| Abstract |
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With a steady pace of adoption of service-oriented
architecture, companies have made significant progresses
in implementing various kinds of Web services and
converting existing applications to service-oriented
architecture. As significant number of services have been
implemented and put into actual use, many service-oriented
enterprises are faced with the problem of how to
manage these services in an efficient manner. In this
paper, we propose a framework for a more efficient
management of these services. In this framework, the
creation and maintenance of enterprise solutions are
modeled by flows, finite state machines (FSMs) among
other formal models. For instance, each enterprise
solution would be modeled as composite services that can
be described by respective flow and FSM models. These
solution models can then be stored, and later retrieved
for the execution of these composite services.
Furthermore, formal models are also used to maintain
and update these service-oriented solutions to improve
the efficiency and quality of service management by
taking advantage of the underlying service-oriented
architecture. In this paper, we will first provide a
normalized categorization of enterprise services. We will
then describe the framework for managing services in
service-oriented enterprises. We will also discuss how
this framework can help manage enterprise services more
efficiently. Finally, we will give a real-world example to
illustrate how this framework can be used in practice.
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 Additional Information
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Citation:
Ying Huang, Santhosh Kumaran, Jen-Yao Chung,
"A Service Management Framework for Service-Oriented Enterprises,"
cec,
pp. 181-186,
2004 IEEE International Conference on E-Commerce Technology (CEC'04),
2004
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