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July/August 2004 (Vol. 21, No. 4)   pp. 29-35
Adopting the SW-CMM in a Small IT Organization

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DOI Bookmark: http://doi.ieeecomputersociety.org/10.1109/MS.2004.3
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Abstract
The software development global market is opening its doors to more countries, giving small organizations an opportunity to benefit from more competitive conditions. A requisite for being competitive is to adopt internationally accepted software process practices. Small organizations trying to start their own effort must carefully identify how their environment affects an improvement initiative.

The authors report on the adoption of SW-CMM Level 2 in Link, a Chilean organization. This was a software process improvement initiative led by one of the authors. They explain Link's organizational environment, the initiative performed, and the factors that affected the initiative. They found a strong relationship between organizational environment and the initiative's success factors; specifically, that Link's small size helped the SW-CMM's adoption.

References
[1] M. Paulk et al., Capability Maturity Model for Software, Version 1.1, tech. report CMU/SEI-93.TR-24, Software Eng. Inst., 1993.
[2] R. Grady, Successful Software Process Improvement, Prentice Hall, 1997.
[3] A. Johnson, "Software Process Improvement in the DP/MIS Function Experience Report," Proc. 16th Int'l Conf. Software Eng., IEEE CS Press, 1994.
[4] G. Keeni, "The Evolution of Quality Processes at Tata Consultancy Services," IEEE Software, vol. 17, no. 4, 2000, pp. 79–88.
[5] B. Pitterman, "Telcordia Technologies: The Journey to High Maturity," IEEE Software, vol. 17, no. 4, 2000, pp. 89–96.
[6] H. Wohlwend and S. Rosenbaum, "Schlumberger's Software Improvement Program," IEEE Trans. Software Eng., vol. 36, pp. 833-839, Nov. 1994.
[7] Process Maturity Profile, Software Eng. Inst., 2003.
[8] The ISO Survey of ISO 9000 and ISO 14000 Certificates, Eleventh Cycle: Up to and including 31 December 2001, Int'l Organization for Standardization, 2003; www.iso.ch/iso/en/prods-services/otherpubs/ pdfsurvey11thcycle.pdf.
[9] B. McFeeley, IDEAL: A User's Guide for Software Process Improvement, tech. report CMU/SEI-96-HB-001, Software Eng. Inst., 1996.
[10] J.G. Brodman and D.L. Johnson, "What Small Business and Small Organizations Say About the CMM," Proc. 16th International Conf. Software Engineering, IEEE Computer Soc. Press, Los Alamitos, Calif., 1994, pp. 331-340.
[11] K. Sakamoto et al., "Toward Computational Support for Software Process Improvement Activities," Proc. 20th Int'l Conf. Software Eng., IEEE CS Press, 1998, pp. 22–31.
[12] D. Dunaway and S. Masters, CMM-Based Appraisal for Internal Process Improvement (CBA-IPI) Version 1.2 Method Description, tech. report CMU/SEI-2001-TR-033, Software Eng. Inst., 2001.
Additional References
[1] K Kautz, H.W. Hansen, and K. Thaysen, "Applying and Adjusting a Software Process Improvement Model in Practice: The Use of the IDEAL Model in a Small Software Enterprise," Proc. 22nd Int'l Conf. Software Eng., IEEE CS Press, 2000, pp. 626–633.
[2] T. Dybftimes;, "Factors of Software Process Improvement Success in Small and Large Organizations: An Empirical Study in the Scandinavian Context," Proc. 9th European Software Eng. Conf. Held Jointly with 10th ACM SIGSOFT Int'l Symp. Foundations Software Eng., ACM Press, 2003, pp. 148–157.
[3] J.G. Brodman and D.L. Johnson, "What Small Business and Small Organizations Say About the CMM," Proc. 16th International Conf. Software Engineering, IEEE Computer Soc. Press, Los Alamitos, Calif., 1994, pp. 331-340.
[4] D.P. Kelly and B. Culleton, "Process Improvement for Small Organizations," Computer, vol. 32, no. 10, 1999, pp. 41–47.
[5] Process Maturity Profile of the Software Community 1999 Year End Update, Software Eng. Inst., 2000.
[6] Process Maturity Profile Software CMM 2003 Year End Update, Software Eng. Inst., 2004.
Additional References
[1] B. McFeeley, IDEAL: A User's Guide for Software Process Improvement, tech. report CMU/SEI-96-HB-001, Software Eng. Inst., 1996.
[2] K Kautz, H.W. Hansen, and K. Thaysen, "Applying and Adjusting a Software Process Improvement Model in Practice: The Use of the IDEAL Model in a Small Software Enterprise," Proc. 22nd Int'l Conf. Software Eng., IEEE CS Press, 2000, pp. 626–633.
[3] Capability Maturity Model Integration (CMMISM), Version 1.1 CMMISM for Software Engineering (CMMI-SW, V1.1) Staged Representation, tech. report CMU/SEI-2002-TR-029, Software Eng. Inst., 2002.
Additional Information
Index Terms- organizational management and coordination, process implementation and change

Citation:  Felipe Guerrero, Yadran Eterovic, "Adopting the SW-CMM in a Small IT Organization," IEEE Software, vol. 21,  no. 4,  pp. 29-35,  Jul/Aug,  2004

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